Weekly Recap | February 6, 2025
Welcome to another Weekly Recap! My personal recap is that it has been rainy and everything is wet. But don't worry! That's how rain works! I've also been getting ready for the Super Bowl on Sunday. While I am wholly uninvested in either team this year, I am always invested in the food at the party!
Speaking of investments, I'm pretty invested in what goes on in this sub, so let's take a look at what went down in the past week!
NEWS AND ISSUES
There was a new Changelog on Monday. I posted about this here and crossposted over in r/bugs here. And you can read the Changelog here.
In case you missed it last week (and didn't read the Changelog this week), upvote percentages to Insights have returned. Thanks again to u/ansyhrrian for surfacing this issue and providing constructive feedback. Appreciate you!
On Wednesday, a bunch of nsfw subs were accidentally banned. We commented on a post here that it was being looked into and edited that comment when it was fixed. There was also a post here when it was fixed. All affected subs have been unbanned at this time. Apologies for any confusion or frustration that may have caused anyone!
We have a fix ready to go for users who are getting recommendations for subs that they have not joined. The same fix should address issues with still receiving recommendations when that setting is turned off.
Some users have reported missing Achievements. This is something that continues to be looked into. There is the possibility that a particular Achievement has been turned off in a community where all of the other Achievements have been turned on. NSFW subs do not count toward Achievements, so that's also a possibility. There is also the possibility that a particular Achievement WAS turned on and then turned itself off on its own. The first part is normal. The last part is not.
There was an issue yesterday with some users getting a blank screen when trying to reset their password. The workaround was to reset it from the app, but it has been fixed and should be working normally at this time.
BUGS ROUND UP
Videos randomly mute during playback on iOS- this is fixed in iOS 2025.05
Achievements panel is not visible from the iOS app for some users - also fixed in iOS 2025.05 - there's a separate issue that the team is investigating around certain achievements not unlocking (e.g. top 1% poster). These ones are hard to verify and some of the reports may not be bugs.
Notification issues on web - 2/3 issues resolved. There will be an update in r/RedditBugs once it's closer to releasing a fix for the third thing. No ETA right now unfortunately.
New issue alert! When autoplay is set to never on iOS, video posts may not play as expected for some users. You can check out an example here. This was posted about in r/RedditBugs here and the fix will be out next week.
ONGOING ISSUES
If your account gets the "server error" banner or you can't update your profile, I can fix that sometimes! Just let me know and I'll take a look and get you all taken care of! Please note that I cannot give any information or assist with any account unless contacted directly from that account. I cannot fix accounts where you are receiving the "server error" message and are unable to view content from that account when logged out. In those instances, you will need to file an appeal.
If no one else can see your posts or comments across Reddit (not just in one sub) and you are unable to post here in r/help, you can file an appeal here.
Please check the Help Center to see if you can find the answer to your question there. Also, check this sub for stickied posts regarding outages and downtime.
If your account is marked as NSFW and it is not NSFW, you can check out this Help Center article for information on how to change it back. If you're unable to change it back, feel free to make a post and one of the best helpers on Reddit will help me help you!
WEEKLY STATISTICS
Over the past 7 days, r/help had 1,685 posts, which is almost exactly the same as the the 1,686 posts in the previous 7 days! And there were 5,259 comments which is down 139 comments from the 5,398 comments the previous seven days. 2,000 new users subscribed to r/help last week, which is down about 200 from the 2,200 new users the previous week and there were over 1.3 million views, which is the same as the 1.3 million views last week and the week before that and the week before that. 1.3 million views seems to be our sweet spot!
TOP ISSUES
Some users were receiving notifications for subs that they had not subscribed to. As mentioned above, the team in charge of that feature heard your feedback and worked quickly to get this fixed. Thank you to everyone who left constructive feedback and criticism.
A user was having trouble posting with their account, even though it was several years old. There are lots of measures in place to prevent spam and/or trolls. Some of these measures are at the subreddit level and some are at the sitewide level. Some subreddits will have their own minimum requirements to be able to post in their sub. If you're having trouble getting your post to show up, you can message the moderators and have them take a look. Reddit will not approve content on behalf of the moderators.
A user felt that "There are some pretty weird subreddits out there that I do not want to see anything from". My brother or sister, you are not kidding. lol But as Expert Helper u/Dhanish04 pointed out, you can mute a sub! There's a Help Center article all about muting here and how to mute subs on both the desktop and the apps. And as u/jgoja pointed out to me, you can also filter subreddits out of r/all. You can check out this Help Center article for more information on how to do that.
WEEKLY HELPINGEST HELPERS HELPING HELP R/HELP
Dhanish04 - You came in STRONG. Thank you so much! And congratulations!
tadashi4 - Helping in multiple languages! You're amazing! Thanks for being here!
Rostingu2 - Look at you go! All that bug squashing and helping out got you third place this week! Congratulations and thank you!
Old_One_I - So consistent. So helpful. So pleasant! A fan favorite, you are! I'm the fan. =) Thank you so much for your help!
westcoastcdn19 - Super mod right here! And not just in r/help! =) Very helpful all the way around! Thank you!
Mady_N0 - Consistently helpful! And consistently a pleasure to have around here. Thank you so much! =)
ChimpyChompies - Thank you again for all of your help with the moderation of this sub and for helping users! You're a dual threat!
mstermind - A master indeed! Thank you for your help!
purplepassiflor1234 - Speaking of coming back strong, look at you go! That Internet connection has got nothin' on you! Thank you so much! And welcome back! Missed you!
guilty_ban - Welcome to the show! Thank you for all of your help around here! You've earned the Level 3 Helper trophy and it looks great on your profile!
TOP HELPERS FOR JANUARY 2025
Old_One_I
DHanish04
SpookyPebble AND tadashi4
CONGRATULATIONS TO u/Old_One_I for taking the monthly top spot for at least the second month in a row! You are so good at this! I love seeing you around and watching you work your magic with users' questions!
Additional thanks and accolades to u/DHanish04 coming back strong and sealing up second place for January! WE MISSED YOU. lol
In an unprecedented turn of events, we had a tie this month for third place! u/SpookyPebble and u/tadashi4 both get a shiny trophy on their profile for their incredible efforts in this sub in January!
That's finally it for January! Let's get to February! GO! =)