Final Pay Advice Please 30char

Hi All,

I am looking for some advice or insights.

My wife resigned from her company last month, she was with this company for the last 5 years. Her basic pay was around 17k or up to 25k with the incentives.

We just received her Final Pay computation, and it only amounted to 12,500. She said that from her last company, where he only stayed around 1 year and 6 months she received a final pay of 20k.

Can we send an email to their HR regarding this while CCing DOLE? Given that the company said that they do not look at the tenurity and it's DOLE mandated, we just want to have a detailed explanation and computation as to why her final pay only amounted to 12,500.

Badly need your advice, thank you!