From a lost guest to cops called

Around 2:30 am, had a small group come back from the bar completely wasted cause it was one girls 21st birthday. It wasn't unusual to see drunk guests due to have a bar in the hotel itself, but they had been partying quite hard at some of the local downtown bars it seems.

Around 20 minutes later I get a frantic call from a guest asking if we had seen the birthday girl as they had lost her near the kitchen, which had me confused because there is no way they could have gotten into our closed kitchen/bar area. I hang up after asking her name and what she looked like, before off on the search I went. Heading into the kitchen area, I didn't hear or see anyone so decided to wander around the hotel in hopes of finding her.

The way the 154 room hotel is laid out is that the guest rooms are in a square U shape with the restauran/bar and front desk closing up the opening. The pool and courtyard occupy the central open area. It's 2 floors with stairs just before the curve in the U and at each end of it. Walking through one stairwell, I heard someone sniffling and crying a little. Coming out from under the stairs, I asked "is everything ok?"

This lady goes "I can't find the bathroom. All the bathroom doors are locked."

"Um, those aren't bathrooms, those are guest rooms. There is some bathrooms up front, I can show you. Why don't you come up with me....." I had to stop cause as I fully came out and saw her, I realized she was naked from the waist down and to my horror goes, "no that's OK, I'm already going."

Then the smell hit me as my brain finally caught up to what I saw and heard. "Um, do you happen to have a room in 158?" I asked. "Is your last name Smith? (Not real name)."

"I don't know where I am! I'm lost! Where's my sisterrr?!" She cried as I heard her thud up thr stairs, halfway confirming that she was the lost birthday girl. I started to come out from beside the stairs when something was thrown at my head and I quickly ducked back under the 2nd stairwell walkway and realized she threw her dirty underwear at me before the door opened and closed meaning she was now gone somewhere in the hotel again.

I quickly jogged to the sisters room and knocked on the door and explained I found her but she wasn't aware of her surroundings and I needed her to come with. Instead of the sister coming though, the boyfriend/husband of the woman decided to come with. This seemed fine until he opened his big mouth. "When I find that btch I'm gonna beat her down for doing this sht. Probably off sleeping with some other guy!"

Told him to tone it down, and that if he struck her in any way I would call the police. He calmed down a bit as we walked toward her last location. Unfortunately for some passerby looking for a late night snack, he caught this manic dudes attention making him bolt off. "You f*certainly! She's sleeping with you ain't she?!"

I was able to lunge forward and grab him by the back of his shirt as this poor guest quickly grabbed his snack and ducked back into his room. "She wasn't even on this side of the hotel. She was on the other and he was getting a snack, chill out."

"When I see her, I'm gonna beat her face in!"

"You touch her and I call the cops. If I have to restrain you myself I will." I told him, being more stern. I was only 5'3" and female, but had been training in martial arts for over 6 years by this point and this guy was only 3 inches taller than me and like a twig that would break if the wind blew too hard.

As we turned the corner to the hallway where the stairwell was, we spotted her trying to ask a guy where her husband was and where she was, that she was lost, and this poor guy was trying desperately to get his key to work and not look at this half naked woman.

Of course the husband loses it and takes off down the hall, my fingers missing his shirt by an inch. "You b*tch!" He tears down the hall and punches the door just as the guy gets it open and closed again just in time. He rounds on his now happy drunk wife and swings at her just as I reach them and pull him back so he misses.

"Why are you mad at me? Where are we? What's happening?" Were questions she kept repeating as I led them down the hall back to their room.

I should have been paying a bit more attention cause he grabbed her arm and slapped her hard across the face as she kept asking what was wrong, why was he mad.

"Enough! I will be calling the cops as soon as we get.to the room."

As we entered the stairwell, she got this drunk happy look on her face and bent down to pick up her underwear. The husband turned and threw a kick right at her head, missing by a few inches. I got kinda pissed, and I know I shouldn't have, but I grabbed him and shoved him into the wall.

"You touch her, hit her, or make an insulting remark again and I put your a** on the ground before calling the police you understand me?"

"I was in the military!"

"I don't give a sh*t if you were a Major, I'll wipe the floor with you, you little twig for brains. Now shut the hell up, and get back to your room."

We eventually made it back without incident and when the door opened, there was a massive man taking up the whole doorway. The sister pushed through and grabbed the woman and took her into the bathroom while I looked up at him. "I'll be calling the police cause he hit her. If you want to be here when they arrive that's fine, but if you don't you're welcome to come to the front desk." I told him.

He just nodded and said "I'm just here to make sure this idiot doesn't cause any damages to himself, the room, or the girls. Thanks for helping."

I went to the desk and did as I threatened and called the cops. Once they arrived, I sent them to the room. The big guy came up a few minutes later thanking me again as another squad car pulled up and asked for the room. Gave it to them as a third one pulled up...and a fourth. Now I was curious and confused. Thirty minutes later, I saw them leaving and the first set of officers come up.

"Your problem is gone and he'll be spending a few days with us it seems. He would have only had a night or so to get sober and see if the girl wanted to press charges, but he decided to fight us and he's gonna get more time for that."