I'm doomed

I hope you're doing well. I’m writing because I’m having trouble accessing certain features on my Roblox VNG account. My account seems to be locked in vietnam, and as a result, I’m unable to use my Roblox gift card to purchase Robux, but I'm capable of redeeming the code.

I’ve tried troubleshooting on my end but haven’t been able to resolve the issue. I’m unsure if this is related to account security, a technical error, or something else, so I’d really appreciate your guidance in fixing it.

Please let me know if you need any additional information from my side, such as account details or proof of purchase for the gift card, to investigate further.

Thanks in advance for your help, and I look forward to hearing back from you soon.